Enhanced from your process document) Internal transfers allow you to move funds between your wallet and trading accounts. Steps Log in to your Client Portal. Select Internal Transfer. Enter the amount. Choose source…
Steps Log in to your Client Portal. Go to Wallet → Withdraw. Select your withdrawal method. Enter withdrawal details. Submit the request. Notes Withdrawals may take longer depending on provider. Ensure your KYC is fully…
Your activity and account performance can be viewed directly inside the Client Portal. Steps Log in to your Client Portal. Click on Reports from the left-side menu. Choose the report type: Deposit/Withdrawal Report Internal…
(Enhanced from your process document) Depositing funds allows you to start trading immediately. Steps Log in to your Client Portal. Go to Wallet → Deposit. Choose your preferred payment method (e.g., ZaroPay, PayOk). Enter the…
If your KYC is declined, it may be due to: 1. Blurry or unclear document 2. Cropped or partial image 3. Document not valid or expired 4. Details do not match…
Steps Log in to Client Portal. Go to Documents / KYC. Click Upload Front Side of ID. Click Upload Back Side (if required). Upload Address Proof. Click Submit. FAQ Q: Can I upload selfies? A: Only if requested by verification team.
To complete KYC, you must upload clear and valid documents. 1. Photo Identity Document (Any one) Passport National ID Driver’s License Requirements: Must be valid and not expired Both front and back…
Your KYC may show one of the following statuses: 1. Pending Your documents are being reviewed. 2. Approved Your identity has been successfully verified. 3. Declined Documents were rejected due…
Steps Log in to your Client Portal. Go to KYC menu. Upload front and back images of your proof of Identification and proof of address Review your details carefully. Click Send Request to submit. Notes Ensure the document is clear, not cropped,…
KYC (Know Your Customer) is a mandatory verification process that ensures your identity is legitimate. It protects your funds and keeps your account secure. Why KYC is Required Prevents unauthorized access Verifies ownership…