Below are common questions related to bonus credit.

Bonus Not Credited

• Deposit less than USD 100
• Account not approved as a Bonus Account
• Bonus already reached the maximum cumulative limit
• Bonus still within the 24-hour posting window

Bonus Reduced or Removed

• Withdrawal made (1:1 reduction)
• Bonus expired
• Account adjustment under Terms & Conditions

What to Do

If you believe there is an issue with your bonus, contact Support with:

• Trading account number
• Deposit/withdrawal details
• Relevant screenshots (if available)