Skip to content
Amber Markets Help Desk
  • Home
  • About
  • Amber Markets Academy
  • Blog
  • Contact
Menu Close
  • Home
  • Services
  • About
  • Reviews
  • Why Us
  • Contact

Daily Archives: December 16, 2025

  1. Home>
  2. 2025>
  3. December>
  4. 16
Read more about the article How to Create a Support Ticket

How to Create a Support Ticket

  • Post author:manoj s
  • Post published:December 16, 2025
  • Post category:Support
  • Post comments:0 Comments

Steps  Click on Support in the Client Portal.  Click on Create Ticket  Choose your Query Type (Deposit, Withdrawal, MT5, IB, etc.).  Enter Title and Description.  Select Priority Type.  Attach files if required.  Click Save button to submit the ticket.  FAQ  Q: How long does support…

Continue ReadingHow to Create a Support Ticket
Read more about the article MT5 Error Messages Explained

MT5 Error Messages Explained

  • Post author:manoj s
  • Post published:December 16, 2025
  • Post category:MT5 Trading Platform/Troubleshooting MT5
  • Post comments:0 Comments

1. Invalid Account  Wrong login/password  Wrong server selected  2. No Connection  Internet issues  Server temporarily busy  3. Not Enough Money  Insufficient free margin  4. Market Closed  Trying to trade on…

Continue ReadingMT5 Error Messages Explained
Read more about the article How to View Open & Closed Trades 

How to View Open & Closed Trades 

  • Post author:mehul k
  • Post published:December 16, 2025
  • Post category:Account Management/Trading Accounts
  • Post comments:0 Comments

Steps  Go to your Dashboard inside Client Portal.  Scroll to Open Trades to see active positions.  Click View All to open full trade history.  Closed trades show in MT5 or Reports section.  FAQ  Q: Why don’t I see my trades…

Continue ReadingHow to View Open & Closed Trades 
Read more about the article How to Use MT5 WebTrader

How to Use MT5 WebTrader

  • Post author:manoj s
  • Post published:December 16, 2025
  • Post category:Login & Setup/MT5 Trading Platform
  • Post comments:0 Comments

MT5 WebTrader requires no installation and works directly inside your browser.  Steps  Visit: https://trader.ambermarkets.com/terminal  Enter your Login, Password, and Server.  Click Login.  Start trading instantly from any device.  FAQ  Q: Is WebTrader secure? A: Yes—connection is encrypted…

Continue ReadingHow to Use MT5 WebTrader
Read more about the article How to Use MT5 on iOS

How to Use MT5 on iOS

  • Post author:manoj s
  • Post published:December 16, 2025
  • Post category:Login & Setup/MT5 Trading Platform
  • Post comments:0 Comments

teps  Download MT5 from the App Store.  Open the app → Existing Account.  Search AmberMarkets-Server.  Log in using your trading account credentials.  Notes  Apple occasionally removes MT5; WebTrader is the alternative.

Continue ReadingHow to Use MT5 on iOS
Read more about the article Understanding Trading Account Types (ECN, ECN Pro & Liquidity ECN) 

Understanding Trading Account Types (ECN, ECN Pro & Liquidity ECN) 

  • Post author:mehul k
  • Post published:December 16, 2025
  • Post category:Account Management/Trading Accounts
  • Post comments:0 Comments

Amber Markets offers three professional-grade trading account types designed for traders at different levels — from beginners to institutional-grade professionals. Each account type provides unique trading conditions, spreads, and minimum deposit requirements.  Below…

Continue ReadingUnderstanding Trading Account Types (ECN, ECN Pro & Liquidity ECN) 
Read more about the article How to Use MT5 on Android

How to Use MT5 on Android

  • Post author:manoj s
  • Post published:December 16, 2025
  • Post category:Login & Setup/MT5 Trading Platform
  • Post comments:0 Comments

Steps  Install the MT5 app from Google Play.  Open the app and tap Log In to an Existing Account.  Search for server: AmberMarkets-Server.  Enter your Login and MT5 Trading Password.  Start trading.  FAQ  Q:…

Continue ReadingHow to Use MT5 on Android
Read more about the article How to Set Stop Loss (SL) and Take Profit (TP)

How to Set Stop Loss (SL) and Take Profit (TP)

  • Post author:manoj s
  • Post published:December 16, 2025
  • Post category:Login & Setup/MT5 Trading Platform
  • Post comments:0 Comments

Stop Loss (SL) protects you from excessive losses. Take Profit (TP) automatically closes your trade in profit.  Steps  Open MT5.  Right-click your open trade.  Select Modify or Delete Order.  Enter SL and…

Continue ReadingHow to Set Stop Loss (SL) and Take Profit (TP)
Read more about the article How to Place a Trade on MT5 (Buy/Sell)

How to Place a Trade on MT5 (Buy/Sell)

  • Post author:manoj s
  • Post published:December 16, 2025
  • Post category:Login & Setup/MT5 Trading Platform
  • Post comments:0 Comments

Steps  Open MT5 and log in.  Select a trading symbol from Market Watch.  Right-click → New Order.  Choose:  Volume (lot size)  Stop Loss  Take Profit  Click Buy or Sell.  Your trade will now appear under Trade tab. …

Continue ReadingHow to Place a Trade on MT5 (Buy/Sell)
Read more about the article How to Change the Password of a Live Trading Account 

How to Change the Password of a Live Trading Account 

  • Post author:mehul k
  • Post published:December 16, 2025
  • Post category:Live Accounts/Trading Accounts
  • Post comments:0 Comments

(Enhanced from your process document)  Steps  Log in to Client Portal.  Go to Accounts → Live Account.  Click the Gear icon on the desired account.  Select Change Password.  Choose:  Trading Password  Investor Password  Enter…

Continue ReadingHow to Change the Password of a Live Trading Account 
  • 1
  • 2
  • 3
  • 4
  • Go to the next page
  • Bonus FAQ
  • Common Bonus Issues & How to Resolve Them
  • Bonus Terms & Conditions — Simplified Explanation
  • Bonus Misuse & Adjustments
  • Bonus Expiry & Timeline Explained

Amber Markets is a trademark registered in the UK under No. UK00004074365, class 36 – Financial services; financial brokerage services; Investment brokerage; investment banking; banking services; electronic funds transfer; currency exchange services; financial consultancy; provision of financial information; investment services; financial management and planning services; financial advice; payment processing services. 

Amber Markets is the trade name of Amber Markets Limited, which is incorporated under the laws of the Republic of Mauritius with company number C208909 GBC. Authorised and regulated by the Financial Services Commission (FSC) in Mauritius, License No. GB24202807. Registered office address: 79, La Hausse de la Louviere Street, Mauritius. 

Amber Markets is the trade name of Amber Markets LLC, which is authorised and regulated under the law of Saint Vincent & Grenadines with company number 1423 LLC 2021. Registered office address at Suite 305, Griffith Corporate Centre, BeachMount, Kingstown, St. Vincent & Grenadines. 

The websites www.ambermarkets.com and www.sv.ambermarkets.com are operated by and provide content from the Amber Markets Group of companies. 

Disclaimer:   

Amber Markets Limited, UAE, operates under the regulations of Sharjah Media City with License No. 2115556.01 and is authorised to promote and market the products of Amber Markets on its behalf outside the UAE. However, Amber Markets Limited, “UAE”, solely provides marketing services and does not engage in any financial activities or trading processes. Amber Markets Limited, UAE, disclaims any liability for the actions of its clients. 

Disclaimer/Risk Warning:

Amber Markets Limited does not provide investment advice. All investments in financial products carry inherent risks. There is no guarantee of profit from any monetary product offered by Amber Markets, and the past performance of a financial asset does not guarantee future returns. Historical or hypothetical performance results are presented for illustrative purposes only. 

Foreign Exchange (FX) and Contracts for Difference (CFDs) are complex financial products traded on the margin. Trading FX and CFDs carries a high level of risk and can result in losses exceeding your initial deposit. These products may not be suitable for all investors. Please ensure you fully understand the risks involved before trading. 

Amber Markets Limited does not provide services in the territories of the United States of America, Canada, Israel, North Korea, Belgium, or any countries subject to UN/EU sanctions. 

2025 © Amber Markets, All Rights Reserved.