(Enhanced from your process document) 

Changing your password regularly helps maintain account security. 

Steps 

1. Log in to your Client Portal. 

2. Click User Account from the bottom-left section. 

3. Under Change Password, enter: 

• Current Password 

• New Password 

• Confirm Password (New Password repeated) 

4. Click Save Changes. 

Password Requirements 

• Minimum 8 characters 

• Use a mix of Capital letter, small letters, numbers & symbols 

• Do NOT use old passwords from other websites 

FAQ 

Q: My current password is not accepted. What should I do? 
A: Reset your password using the “Forgot Password” option on the client portal login page